
iPhone (and iPad)
- Open Settings → Mail → Accounts → Add Account.
- Tap Other → Add Mail Account.
- Enter your name, full e-mail address, password and an account description (e.g. "Work"). Tap Next.
- Choose IMAP at the top.
- Under Incoming Mail Server:
- Host Name:
mail.yourdomain.co.za - Username: full e-mail address
- Password: your mailbox password
- Host Name:
- Under Outgoing Mail Server: same Host Name, Username and Password as above.
- Tap Next. iOS verifies the connection (10 to 30 seconds) and saves the account.
Android (Gmail app or Samsung Mail)
- Open the Gmail app (works on every Android phone) or your phone's built-in Mail app.
- Tap your profile picture top-right → Add another account.
- Choose Other.
- Enter your full e-mail address. Tap Next, then Personal (IMAP).
- Enter your password. Tap Next.
- Server settings (incoming):
- Server:
mail.yourdomain.co.za - Port: 993, Security type: SSL/TLS
- Server:
- Server settings (outgoing): same server, port 465, SSL/TLS.
- Choose your sync settings (sync frequency, notifications). Done.
Battery and data tips
- Set sync to Push for instant new-mail notifications, or every 15 minutes if you want better battery life.
- Limit IMAP sync to the last 30 days of mail to save storage and data on a metered connection.
Hosting with mailboxes included Need help with mobile setup?
Need a hand?
The Trinico Cloud team is in South Africa and replies during local business hours. Reach us via WhatsApp, e-mail or a support ticket - whichever suits you best.