
Webmail lets you read and send e-mail from any device with a web browser - useful when you are travelling, using a borrowed computer, or your usual mail app stops working. Every Trinico Cloud mailbox has webmail available by default.
How to log in
- Open a browser and go to https://webmail.yourdomain.co.za (replace yourdomain.co.za with your actual domain).
- Enter your full e-mail address and your mailbox password.
- Click Log In. You will see a choice of webmail clients - we recommend Roundcube for the cleanest, most modern interface. Tick "Open my inbox when I log in" so the choice is remembered.
If webmail.yourdomain.co.za does not load
This usually means your domain's DNS has not been pointed at Trinico Cloud yet, or it is still propagating. Two alternatives:
- Use the server hostname directly: https://server-hostname:2096. The hostname is on your welcome e-mail.
- Use the cPanel route: log into your client area → Services → cPanel → Webmail.
Why webmail is useful even if you mostly use Outlook
- Quick access from a public computer without signing into your full account.
- Recover from a corrupted Outlook profile - your mail is still safe on the server, you can read it via webmail while you fix Outlook.
- Manage spam quarantine and filters - the webmail interface has tools that desktop apps do not.
- Set up vacation auto-replies from anywhere.
Need a hand?
The Trinico Cloud team is in South Africa and replies during local business hours. Reach us via WhatsApp, e-mail or a support ticket - whichever suits you best.