Trinico Cloud Help & Support

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• Account Security & 2FA Strong passwords, two-factor authentication, account recovery and protecting your business from compromise. 3 articles
• Backups & Storage Why daily backups matter, the difference between on-server and off-site backups, and how FTP storage fits into your continuity plan. 3 articles
• Billing & Account Manage invoices, update payment methods, change account details and learn how billing cycles, refunds and cancellations work. 1 article
• Cloud Servers Virtual private servers running on AMD EPYC infrastructure, with dedicated vCPU, super fast SSD storage and full root access. 1 article
• cPanel Tutorials Step-by-step guides to common cPanel tasks - file management, backups, e-mail accounts and security. 4 articles
• Databases & PHP Create and manage MySQL databases, switch PHP versions, and tune your application for performance. 4 articles
• DNS Records & Configuration A, MX, CNAME, TXT, SPF, DKIM and DMARC records - what each does and how to set them up correctly. 2 articles
• Domains & DNS Everything you need to know about choosing, registering, transferring and managing domain names, plus how DNS records actually work. 6 articles
• E-mail Services Compare cPanel mailboxes, Microsoft 365 and professional e-mail hosting, plus how spam filtering protects your inbox. 4 articles
• E-mail Troubleshooting Common e-mail problems and quick fixes - login failures, sending issues, missing mail and more. 3 articles
• Files, Backups & FTP Upload files via FTP/SFTP, manage them in the cPanel File Manager and restore from automated daily backups. 4 articles
• Microsoft 365 Outlook, Word, Excel, Teams and OneDrive on your business domain - setup guides and admin tips. 3 articles
• Migrating From Another Host How to move your website, e-mail and domain from your old provider to Trinico Cloud with zero downtime. 1 article
• Performance & Speed How to make your website faster - caching, image optimisation, LiteSpeed and CDN integration. 4 articles
• POPIA & Compliance POPIA basics for South African websites - what the Act requires and how to stay compliant. 4 articles
• Reseller Hosting How to start your own white-label web hosting business on the Trinico Cloud platform with WHM, billing and support included. 2 articles
• Setting Up E-mail Step-by-step guides for connecting Outlook, Apple Mail, iPhone and Android to your Trinico Cloud mailbox. 8 articles
• Sitejet Website Builder Build a website in hours with the free drag-and-drop builder included with every cPanel hosting plan. 3 articles
• Trinico Cloud Client Area How to use the dashboard - managing services, paying invoices, opening support tickets and account settings. 2 articles
• Web Hosting cPanel hosting plans, the difference between shared and dedicated hosting, and why South African businesses host locally. 3 articles
• Webmail & Mobile Access Read your e-mail from any web browser or mobile device using webmail and the official mobile mail apps. 2 articles
• Website Builders & Design How to build a website with the Sitejet drag-and-drop builder, or work with our team on custom design and development. 4 articles
• Website Security & SSL SSL certificates, malware scanning and removal, web application firewalls and the SiteLock Trust Seal explained for non-technical owners. 4 articles
• Whois & Privacy What public Whois records contain, why they exist, how POPIA affects them in South Africa, and how to keep your details private. 2 articles
• WordPress Install WordPress in one click, manage plugins and themes, migrate from another host and keep WordPress secure. 3 articles

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